Cisco Systems 2.1(1) manual Starting and Stopping Support Tools Server/Node Processes, 251

Chapter 15

Starting and Stopping Support Tools Server/Node Processes

This section contains tasks for starting and stopping Support Tools Server, Support Tools Node, and Cisco CCBU Support Tools HTTP Server (Tomcat).

How to Stop and Start the Support Tools Dashboard/Cisco CCBU Support Tools HTTP Server (Tomcat)

You stop or restart the Support Tools Dashboard by stopping or restarting the Cisco CCBU Support Tools HTTP Server (Tomcat) on your Support Tools Server. Stopping Cisco CCBU Support Tools HTTP Server (Tomcat) prevents users from accessing the Dashboard.

Support Tools installs Cisco CCBU Support Tools HTTP Server (Tomcat) to run as a service. Thus, the easiest way to stop or restart Cisco CCBU Support Tools HTTP Server (Tomcat) is to stop or restart this service.

To stop or start the Support Tools Dashboard:

Step 1 On the target machine, open the Windows Services dialog.

Step 2 Select the Cisco CCBU Support Tools HTTP Server service.

Step 3 Right-click on the service and, as appropriate, select Stop or Restart.

Note: Cisco CCBU Support Tools HTTP Server (Tomcat) starts automatically immediately following a Support Tools Server install. It should only be necessary to restart Cisco CCBU Support Tools HTTP Server (Tomcat) following a deliberate shutdown or system outage.

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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