Cisco Systems 2.1(1) How to Use the Nicroi Utility, To Access Nicroi from the Dashboard, 168

Chapter 13: - Using Cisco Common Tools

How to Use the NICROI Utility

RegBase] [/icrroot icmRoot] [/pbreal] [/pb_sb PlaybackSecondsToBackup] [/pb_sync_hh] [/pb_sync_today] [/pb_fsph PlaybackFileStartPositionHint] [/nobuf] [/notracemlink] [/notracemei] [/tracemlkhex] [/tracemeihex] [/notracerd] [/notracetp] [/help] [/?]

How to Use the NICROI Utility

Use the NICROI (NIC Remote Operator Interface) utility to configure and debug the (old-style DOS-based) AT&T NIC. NICROI allows you to see route request data from the inter-exchange carrier (IXC), and label response information from the Cisco Intelligent Contact Management (ICM) Call Routers.

For use with ICM Loggers for customers running an AT&T NIC only.

Note: This tool can be used in both Interactive Mode and Batch Mode. For details on scheduling this tool to run in batch mode see Using Batch Mode.

To Access NICROI from the Dashboard

To run NICROI from the Support Tools Dashboard:

Step 1 Use the System Select screen to select the system you want to work with.

Step 2 From the Dashboard menu, select Cisco Common Tools > NICROI.

Step 3 In the Arguments field, enter desired arguments, as described in the Using section below.

Note: When entering arguments, the nicroi command is already implied. Do not enter it in the Arguments field.

Step 4 Specify the command duration time or accept the default (60 seconds). This is the amount of time the command will attempt to run before terminating.

Step 5 If desired, check Elevate Command Priority. This ensures the command will run regardless of the level of server activity.

Step 6 Click the Run button.

To Access NICROI from a Command Line on a Node

From a command-line on an ICM Logger for customers running an AT&T NIC, you can access NICROI by entering:

Method 1

nic <hostname> 5300 support <customer_instance>xyzzyf

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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