RegBase] [/icrroot icmRoot] [/pbreal] [/pb_sb PlaybackSecondsToBackup]
[/pb_sync_hh] [/pb_sync_today] [/pb_fsph PlaybackFileStartPositionHint]
[/nobuf] [/notracemlink] [/notracemei] [/tracemlkhex] [/tracemeihex]
[/notracerd] [/notracetp] [/help] [/?]
How to Use the NICROI Utility
Use the NICROI (NIC Remote Operator Interface) utility to configure and debug the (old-style
DOS-based) AT&T NIC. NICROI allo ws you to see route request data from the inter-e xchange
carrier (IXC), and label response information from the Cisco Intelligent Contact Management
(ICM) Call Routers.
For use with ICM Loggers for customers running an AT&T NIC only.
Note: This tool can be used in both Interactive Mode and Batch Mode. For details on scheduling
this tool to run in batch mode see Using Batch Mode.

To Access NICROI from the Dashboard

To run NICROI from the Support Tools Dashboard:
Step 1 Use the System Select screen to select the system you want to work with.
Step 2 From the Dashboard menu, select Cisco Common Tools > NICROI.
Step 3 In the Arguments field, enter desired arguments, as described in the Using section below.
Note: When entering arguments, the nicroi command is already implied. Do not enter it in the
Arguments field.
Step 4 Specify the command duration time or accept the default (60 seconds). This is the amount of
time the command will attempt to run before terminating.
Step 5 If desired, check Elevate Command Priority. This ensures the command will run regardless of
the level of server activity.
Step 6 Click the Run button.

To Access NICROI from a Command Line on a Node

From a command-line on an ICM Logger for customers running an AT&T NIC, you can access
NICROI by entering:
Method 1
nic <hostname> 5300 support <customer_instance>xyzzyf
Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)
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Chapter 13: - Using Cisco Common Tools
How to Use the NICROI Utility