Cisco Systems 2.1(1) To Retrieve System Information in Interactive Mode, Cisco Support Tools

Chapter 11: Using Support Tools Utilities from the Dashboard

	How to Use the System Interrogate Screen
Component & Sub-components	Retrievable
	only in
	Interactive
	Mode
Cisco Support Tools	X

•Support Tools Version

•Support Tools Server Settings

•AppServer Log files

•Command History files

•Cisco CCBU Support Tools HTTP Server (Tomcat) log files

•UIServer log files

•UIServer WEB-INF UIRoot log files

•Minidump files

Note: Service Releases and configuration changes may change the type of information that can be retrieved. The list above may not be complete or accurate for your deployment.

To Retrieve System Information in Interactive Mode

To retrieve system information for the current system:

Step 1 Verify that the system for which you want to interrogate is selected in the Interactive Mode > Select System screen.

Step 2 Click, Interactive Mode > System Interrogate.

Step 3 Select the options on which you want to retrieve data from the list of categories that appears. Only checked items will be interrogated.

Note: The types of options available differ depending on the type of system selected.

Step 4 Click System Interrogate.

Data is returned that corresponds to the options you have checked.

See below for information on saving the data collected.

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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