Cisco Systems 2.1(1) manual To Access RTTest from a Command Line on a Node, Using RTTest, 181

Chapter 13: Using Cisco Common Tools

How to Use the RTTest Utility

Step 6 If desired, check Elevate Command Priority. This ensures the command will run regardless of the level of server activity.

Step 7 Click the Run button.

To Access RTTest from a Command Line on a Node

From a command-line on an ICM Call Router, you can access RTTest from any location on the local physical drive. For example:

c:\>rttest

d:\temp>rttest

Note: You can access and run RTTest from other ICM components provided that the specified node in the command line argument (see next section) is an ICM Call Router.

Using RTTest

Syntax: rttest [/f InputFile] [/system SystemName] [/cust Customer] [/

node ICRNode] [/pipe OutputPipe] [/debug] [/stop] [/help] [/?]

The command line options required to invoke RTTest are:

•cust: Customer where Customer is a 3, 4, or 5 letter acronym signifying the ICM customer instance.

•node: ICM node where ICM node is either routera or routerb, depending on the router RTTest to run.

At the RTTest prompt, type status. It will return the current state of each ICM central site process, ICM Peripheral Gateway server, third-party automatic call distributor (ACD) and Voice Response Unit (VRU) peripheral. For example:

c:\> rttest /cust csco /node routera

rttest:

rttest: status

Router Version: Release 2.5 (service pack 2), Build 03134

Release Date: 12/23/98 13:30:08

Current Time: 03/17 16:00:42

Local Time: 03/17 11:00:42 (-5.0 hr)

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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