Chapter 13: Using Cisco Common Tools

Command:

get_agent_state (state)

get_agent_stats(stats)

get_skill_stats (sk_stats)

hold_call (hold)

make_call (mc)

release

retrieve_call (retrieve)

transfer_call (transfer)

How to Use the DBDiff Utility

Parameters:

[/alertRings N] [/callopt TYPE] [/priority] [/postroute] [/ TG N] [/SG N] [/authorize code] [/account code]

[/periph n] [/instrument N]

[/periph N] [/instrument N] [/ext string] [/id string]

[/periph N] [/skill N] [/skillID N]

[/periph N] [/callid N.devid] [/stack N]

DN [/periph N] [/instrument N] [/placement TYPE] [/manner TYPE] [/alertRings N] [/callopt TYPE] [/priority] [/ postroute] [/TG N] [/SG N] [/authorize code] [/account code] [keyword=VALUE ...]

[/periph N] [/callid N.devid] [/stack N]

[/periph N] [/callid N.devid] [/stack N]

[/periph N] [/active CALLID.DEVID] [/held CALLID.DEVID] [/ stack ACTIVE HELD] [/blind DN][/placementTYPE] [/manner TYPE] [/alertRings N] [/callopt TYPE] [/TG N] [/SG N] [/authorize code] [/account code]

How to Use the DBDiff Utility

Use the DBDiff utility to perform comparisons of database tables from two different databases. For example, you might want to check that the ICR_Locks table contains the same data on both sides of a Central Controller.

For use with nodes on which SQL Server is installed only.

Note: This tool can be used in both Interactive Mode and Batch Mode. For details on scheduling this tool to run in batch mode see Using Batch Mode.

To Access DBDiff from the Dashboard

To run DBDiff from the Support Tools Dashboard:

Step 1 Use the System Select screen to select the system (namely, PG) you want to work with.

Step 2 From the Dashboard menu, select Cisco Common Tools > DBDiff.

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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Cisco Systems 2.1(1) manual How to Use the DBDiff Utility, To Access DBDiff from the Dashboard, Command, 163