Cisco Systems 2.1(1) manual Status Output Peripheral, ICM peripheral gateway

Chapter 13: Using Cisco Common Tools

How to Use the RTTest Utility

Up-Time In parenthesis is length of time the process has been in current state.

Status Output: Peripheral

The third section labeled Peripheral in column 1, shows the status for third party peripherals such as ACD and VRU devices.

Peripheral is the name of the peripheral (ACD or VRU) as defined in Configure ICR.

Peripheral:

CA_PG9

FL_PG7

GA_PG6

IA_PG5

NY_PG3

TX_PG4

VA_PG1

VB_PG2

LastStateChange:

COS 03/17 04:42:38 (11.3 hr)

COS 03/11 10:30:18 (6.2 day)

COS 03/16 06:21:18 (33.6 hr)

COS 03/11 11:29:30 (6.1 day)

COS 03/11 16:31:42 (5.9 day)

COS 03/11 16:37:53 (5.9 day)

COS 03/13 22:18:40 (3.7 day)

COS 03/16 23:31:33 (16.4 hr)

LastHeardFrom:

03/17 16:00:40 (2 sec)

03/17 16:00:40 (2 sec)

03/17 16:00:41 (1 sec)

03/17 16:00:40 (2 sec)

03/17 16:00:41 (1 sec)

03/17 16:00:34 (8 sec)

03/17 16:00:41 (1 sec)

03/17 16:00:41 (1 sec)

Within the Status Peripheral output, LastStateChange contains these fields:

C	Signifies the peripheral is configured correctly to communicate with the
	ICM peripheral gateway.
O	Signifies the peripheral is online, for example, communications have
	been established with the ICM peripheral gateway.
S	Signifies that the peripheral is in service, for example, agent and call
	data are sent to the ICM peripheral gateway.
Date	Current date.
Time	Current local time.
Up-Time	In parenthesis is length of time the process has been in current state.

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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