Cisco Systems 2.1(1) manual Component & Sub-components, Interactive, Mode

Chapter 11: Using Support Tools Utilities from the Dashboard

How to Use the System Interrogate Screen

In Batch Mode there is a fixed set of information that can be retrieved once selected for retrieval. This information includes:

•OS

•CPU

•Memory

•Disk

•Windows Hotfix

•Windows Domain

•Web Server (if present)

In Interactive Mode, the selected system is queried to determine which types of information are available for retrieval. This information includes the type of information that can be retrieved in batch mode and adds some additional types of information. See the table below for complete details.

Table 3: Types of Information Retrieved from System Interrogate
Component & Sub-components	Retrievable
	only in
	Interactive
	Mode

Windows OS

•OS and Hardware Information

•OS and Hardware Information (additional)

•Dr. Watson Log File

Cisco MCS X

•OS Image

•OS Upgrade

•OS Info

•MSC Installation log files

Cisco Patches X

•Cisco Application Patches

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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