Accessing RTRTrace

RTRTrace is an external GUI application present on all ICM nodes as part of that standard ICM
installation. It cannot be run from within the Support Tools dashboard. Online documentation
is available from within the RTRTrace GUI.
To access RTRTrace on an ICM Call Router, from a command line, enter rtrtrace.
How to Use the RTTest Utility
Use the RTTest utility to interpret a Call Router's events and states without interruption to the
running router processes. RTTest has several subroutines that allow you to view status, statistics,
and similar information. You can also enable specific debug tracing in the Call Router. By
running RTTest, you can quickly get a real time status of the entire ICM system.
For use with ICM Call Routers only, but can be run from any ICM component.
Note: This tool can be used in both Interactive Mode and Batch Mode. For details on scheduling
this tool to run in batch mode see Using Batch Mode.

To Access RTTest from the Dashboard

To run RTTest from the Support Tools Dashboard:
Step 1 Use the System Select screen to select the system you want to work with.
Step 2 From the Dashboard menu, select Cisco Common Tools > RTTest.
Step 3 In the Arguments field, enter desired arguments, as described in the Using section below.
Note: When entering arguments, the nmstop command is already implied. Do not enter it in
the Arguments field.
Step 4 If desired, in the Commands field, enter (or paste from a batch file) a group of commands to
run in batch mode.
When you do this:
•Separate individual commands by a new line.
•Do not enter input flags.
•Do not enter an input file name in the arguments field.
Step 5 Specify the command duration time or accept the default (60 seconds). This is the amount of
time the command will attempt to run before terminating.
Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)
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Chapter 13: - Using Cisco Common Tools
How to Use the RTTest Utility