Tracert
Note: This tool can be used in both Interactive Mode and Batch Mode. For details on scheduling
this tool to run in batch mode see Using Batch Mode.
Tracert (Trace Route) is a route-tracing utility that is used to determine the path that an IP
datagram takes to reach a destination. The tracert command uses the IP Time-to-Live (TTL)
eld and ICMP error messages to determine the route from one host to another through a
network.

To Access Tracert from the Dashboard

To run Tracert from the Support Tools Dashboard:
Step 1 In the Arguments eld, enter desired arguments, as described in the Using section below.
Note: When entering arguments, the tracert command is already implied. Do not enter it in the
Arguments eld.
Step 2 Specify the command duration time or accept the default (60 seconds). This is the amount of
time the command will attempt to run before terminating.
Step 3 If desired, check Elevate Command Priority. This ensures the command will run regardless of
the level of server activity.
Step 4 Click the Run button.

Using Tracert - Command Line Options

tracert ip_address or hostname
Example: tracert www.cisco.com
wc
Note: This tool can be used in both Interactive Mode and Batch Mode. For details on scheduling
this tool to run in batch mode see Using Batch Mode.
Use the WC utility to view a count of characters, words, or lines in a le.

To Access WC from the Dashboard

To run WC from the Support Tools Dashboard:
Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)
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Chapter 14: - Using 3rd Party Common Tools
Tracert