Cisco Systems 2.1(1)

Note: The Administration Group name is case-sensitive. It must match in case its

corresponding Windows user group name.

•Domain, Username, and Password of user that the Cisco CCBU Support Tools HTTP Server

(Tomcat) should run under. For more information, see How to Create the Distinguished

User Account.

Note: Use the Test button to test Authentication.

•TCP/IP Port: The port the Support Tools Server uses to communicate with Support Tools

Nodes. The default is 39100.

•HTTP and HTTPS Ports: Specify the ports that the Cisco CCBU Support Tools HTTP Server

(Tomcat) should use for HTTP and HTTPS requests. The Support Tools defaults are 8188

(HTTP) and 8189 (HTTPS).

•Network Time Server: Specify the static IP address or fully-qualiﬁed DNS of your network

time server. Also specify the frequency (in minutes) with which this machine should reconcile

its clock against the network time server. Will network time server usage is optional, without

it merged logs cannot be collected.

Note: As necessary, these values can also be modiﬁed after installation.

•Repository Base Directory: Specify the path to the Support Tools Server Repository. This is

the location where log ﬁles and saved registries and processes lists are stored. Y ou can specify

any location on the Support Tools Server's physical drive. The default is

<destination_path>\Repository.

•IPSec Preshared Key: For Windows 2003 installs only, you have the option of entering an

IPSec key that authenticates the Support Tools Server to individual nodes. Keys are

case-sensitive and limited to 256 characters. You can use any character except single and

double quotation marks, back slash, and pipe.

Note: If an IPSec policy is already assigned on you machine, you will not be prompted to

enter a preshared key. For more, see Automated IPSec Implementation (page 44).

Step 8 When the installation is complete, click Finish.

Depending on your local machine's conﬁguration, you may be prompted by the installer to

reboot the machine to complete the installation. The Support Tools Server and Cisco CCBU

Support Tools HTTP Server (Tomcat) services will start automatically upon reboot.

Step 9 If you are not prompted to reboot, the Support Tools Server and Cisco CCBU Support Tools

HTTP Server (Tomcat) services will start automatically and is ready for use.

Step 10 If you stopped the Cisco Security Agent for the installation, start its service and set the service

startup type to Automatic.

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

Chapter 7: - Installing Support Tools

How to Create the Distinguished User Account