Chapter 11: - Using Support Tools Utilities from the Dashboard

How to Use the System Interrogate Screen

Using System Interrogate you can:

View system information on following:

Operating system and hardware

Cisco MCS Server

SQL Server Information

Web Server Information

Cisco JTAPI Information

ODBC Information

Cisco Security Templates

ICM 5.x 6.x or 7.x node

Cisco Callmanager (CCM)

Cisco Webview

Cisco SNMP

Cisco IPCC Express (CRS)

Cisco Agent Desktop (CAD)

Cisco Security Agent (CSA)

Note: This is only a small subset of the list of information that you can view. The type of system information that can be retrieved depends upon the node type of the selected system. All of the above categories are not present for every node.

After Interrogating the system you can save the data to a file.

There are differences between the type of information that System Interrogate can retrieve depending on whether it is running in Batch Mode or Interactive Mode.

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