Cisco Systems 2.1(1) manual

Chapter 11: - Using Support Tools Utilities from the Dashboard

How to Use the System Interrogate Screen

Using System Interrogate you can:

•View system information on following:

–Operating system and hardware

–Cisco MCS Server

–SQL Server Information

–Web Server Information

–Cisco JTAPI Information

–ODBC Information

–Cisco Security Templates

–ICM 5.x 6.x or 7.x node

–Cisco Callmanager (CCM)

–Cisco Webview

–Cisco SNMP

–Cisco IPCC Express (CRS)

–Cisco Agent Desktop (CAD)

–Cisco Security Agent (CSA)

Note: This is only a small subset of the list of information that you can view. The type of system information that can be retrieved depends upon the node type of the selected system. All of the above categories are not present for every node.

•After Interrogating the system you can save the data to a file.

There are differences between the type of information that System Interrogate can retrieve depending on whether it is running in Batch Mode or Interactive Mode.

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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