Cisco Systems 2.1(1) manual Non-Dashboard Utilities, Command-Line vs GUI Access

Chapter 4: About Support Tools Utilities

Non-Dashboard Utilities

Non-Dashboard Utilities

Certain ICM and third-party utilities are only available for use through their own GUI; they have no command line access. This also precludes the ability to launch and run these utilities from the Support Tools Dashboard. Note that while these utilities are listed on the Dashboard menu, they cannot in fact be run from there.

These utilities include:

•icmdba

•isql/w

•rtrtrace

•sqlew

•ss7nictrace

•winmsd

Command-Line vs GUI Access

For users who prefer command-lines to GUIs, many Support Tools utilities can also be run from an independent command line. For more information, see the instructions for individual utilities.

Also note that certain utilities (see Non-Dashboard Utilities above) have no command line access. Additionally, trace does not have a command line utility. Some interrogate features are not supported via the command line interface, specifically the ability to download captured files.

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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