Preface

 

Obtaining Documentation

Convention

Description

italic font

Italic font is used to indicate the following:

 

• To introduce a new term. Example: A skill

 

group is a collection of agents who share

 

similar skills.

 

• For emphasis. Example: Do not use the

 

numerical naming convention.

 

• A syntax value that the user must replace.

 

Example: IF (condition, true-value,

 

false-value)

 

• A book title. Example: See the Cisco CRS

 

Installation Guide.

window font

Window font, such as Courier, is used for the

 

following:

 

• Text as it appears in code or that the window

 

displays. Example: <html><title>Cisco

 

Systems,Inc. </title></html>

< >

Angle brackets are used to indicate the

 

following:

 

• For arguments where the context does not

 

allow italic, such as ASCII output.

 

• A character string that the user enters but

 

that does not appear on the window such as

 

a password.

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

Cisco Support Tools User Guide for Cisco Unified Software Release 2.1(1)

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Cisco Systems 2.1(1) manual Obtaining Documentation, Cisco.com
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