Cisco Systems 78-16845-01 Cannot Delete a Subnetwork, Cannot Move an NE Between Subnetworks

Appendix J Troubleshooting

J.4.5 Cannot Delete a Subnetwork

Step 9 Click Save.

J.4.5 Cannot Delete a Subnetwork

If a subnetwork cannot be deleted from the Subnetwork Explorer, complete the following steps:

Step 1 Verify that the user logged in as a SuperUser—not as a Provisioner or an Operator. Provisioners and Operators cannot delete subnetworks. If the user logged in as a Provisioner or Operator, restart the CTM client session and log in as a SuperUser.

Step 2 Verify that the target subnetwork does not contain NEs. Move all NEs to another subnetwork before deleting the empty target subnetwork.

J.4.6 Cannot Move an NE Between Subnetworks

When automatic grouping of NEs in subnetworks is enabled, you cannot move NEs between subnetworks. To move NEs from one subnetwork to another:

Step 1 In the Domain Explorer window, choose Administration > Control Panel.

Step 2 In the Control Panel, click UI Properties.

Step 3 Under Subnetwork Grouping, uncheck the Automatically Group NEs in Subnetworks check box.

Step 4 Click Save.

J.4.7 Cannot Schedule Jobs

The CTM client can schedule three types of administrative tasks:

•Software download

•Memory backup

•Memory restore

CTM maintains an Error Log and Audit Log to track potential problems. To view the Error Log or Audit Log:

Step 1 In the Domain Explorer window, choose Administration > Audit Log or Error Log.

Step 2 Look for errors related to software download, memory backup, or memory restore.

Cisco Transport Manager Release 6.0 User Guide

78-16845-01 J-15