Appendix J Troubleshooting

J.10.8 Connection Management Problems

such cases, the problem must be researched on the CM Server side. The CM Server troubleshooting sections describe the steps required to further analyze the CM Server-related issues. See

J.10.8 Connection Management Problems, page J-83. In this section, the required validation and data collection procedures related to the Configuration Center are presented.

J.10.8.2.1 Connection Creation, Modification, Deletion, and Retrieval Errors

 

 

 

When performing any connection creation, modification, deletion, and retrieval, the CM Server could

 

 

 

encounter an error and notify the Configuration Center by throwing an application exception error that

 

 

 

contains information describing the error. As a result, the Configuration Center displays the error

 

 

 

message. The following lists some CM Server-related exceptions.

 

 

 

DATABASE_ERROR:"Database error [%s]."

 

 

 

UNKNOWN_EXCEPTION: "Program Error. Unknown Exception is caught in [%s]."

 

 

 

SUBSYSTEM_EXCEPTION:"Program Error. Subsystem exception [%s] caught in [%s]"

 

 

 

INTERNAL_ERROR: "Program or System Error. Function [%s] reports: [%s]"

 

 

 

CONNECTION_LOST: "Connection from host [%s] application [%s] lost during request."

 

 

 

UNKNOWN_PARAM_VALUE_TYPE: "Unknown parameter value type [%d] is processed in [%s]."

 

 

 

PARAM_TYPE_VALUE_MISMATCH: "Parameter value [%s] is does not match type [%d]"

 

 

 

VALUE_OUT_OF_RANGE: "Value [%d] is outside of the valid [%d] - [%d] range"

 

 

 

NO_SUCH_CONNECTION_TYPE_ENUM: "No such connection type enum [%d]"

 

 

 

NO_SUCH_SERVICE_TYPE_ENUM: "No such service type enum [%d]"

 

 

 

NO_SUCH_ENDPOINT_TYPE_ENUM: "No such endpoint type enum [%d]"

 

 

 

NO_PORT_TABLE_INFO_FOR_CARD: "No port table information for card family [%d]"

 

 

 

NO_LINE_TABLE_INFO_FOR_CARD: "No line table information for card family [%d]"

 

 

 

FILTER_REQUIRED:"Filter [%s] is required"

 

 

 

UNEXPECTED_PARAMSET: "CM Server does not expect parameter set [%d]."

 

 

 

UNSUPPORTED_ENDPOINT: "CM Server does not support end point with card type [%s], vs[%s],

 

 

 

interface type [%s], node platform [%s], controller type [%s] for connection type [%s]

 

 

 

service type [%s], endtoend type [%s]."

 

 

 

UNSUPPORTED_PARAMETER_FOR_VISM: "Unsupported parameter setting on the [%s] end. CM Server

 

 

 

does not support [%s] + [%s] PVC's for VISM cards with firmware revision less than [%s]

 

 

 

and card mode set to [%s]."

 

 

 

PROTECTED_CONNECTION: "[%s] end of the connection is protected. Protected connections

 

 

 

cannot be deleted."

 

 

 

UNSUPPORTED_NODE_PLATFORM: "CM Server does not support node platform [%d]."

 

 

 

UNSUPPORTED_CONN_TYPE: "CM Server does not support Connection of type [%d]."

 

 

 

UNSUPPORTED_SERV_TYPE: "CM Server does not support Connection type [%s] , Service type

 

 

 

[%s] and Endtoend type [%s] between Card type [%s] and [%s]."

 

 

 

UNSUPPORTED_SERV_TYPE_ONE_END: "CM Server does not support Connection type [%s] , Service

 

 

 

type [%s] and Endtoend type [%s] on Card type [%s]."

 

 

 

UNSUPPORTED_CARD_PAIR: "Connection between card type [%s] and card type [%s] is not

 

 

 

supported."

 

 

 

NO_SUCH_NODE_ID_IN_DB: "Node id [%d] not found in table [node]."

 

 

 

NO_SUCH_NODE_NAME_IN_DB: "Node name [%s] not found in table [node]."

 

 

 

NO_SUCH_CARD_IN_DB: "Card : Node[%d], Slot[%d] not found in table [card]."

 

 

 

NO_SUCH_LOG_PORT_IN_DB: "Card : Node[%d], Slot[%d], LogPort[%d] (%d - in database), not

 

 

 

found in table [%s]."

 

 

 

NO_SUCH_PHY_PORT_IN_DB: "Card : Node[%d], Slot[%d], Line[%d], PhyPort[%d] (%d - in

 

 

 

database), not found in table [%s]."

 

 

 

NO_SUCH_LINE_IN_DB: "Card : Node[%d], Slot[%d], Line[%d] not found in table [%s]."

 

 

 

NO_SUCH_CONNECTION_IN_DB: "Connection [%s] not found in database"

 

 

 

UP_CONN_FAILED: "Upping Connection Failed. Test Result from switch [%s]"

 

 

 

DOWN_CONN_FAILED: "Downing Connection Failed. Test Result from switch [%s]"

 

 

 

NO_ONE_SEGMENT_HYBRID: "Cannot create one segment hybrid connection."

 

 

 

INCORRECT_LINE_SUBTYPE: "Incorrect Line SubType. Line: Node[%d],slot[%d],ifindex[%d] is

 

 

 

[%d] not [%d]."

 

 

 

INVALID_LINE_NUMBER: "func [%s]:Invalid Line Number(s)."

 

 

 

NO_CONTROLLER_IN_PORT: "node[%s] slot[%d] port[%d] does not have controller of type [%s]";

 

 

 

INVALID_FDN: "The given FDN format or value is invalid. [%s]"

 

 

 

INVALID_PORT: "Provisioning operations are not allowed on feeder trunk/routing trunk and

 

 

 

XLMI trunk ports. [%s]"

 

 

 

Cisco Transport Manager Release 6.0 User Guide

 

 

 

 

 

 

 

 

 

J-88

78-16845-01

 

 

 

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