Cisco Systems 78-16845-01 J.10.7.1.3 An Exception Is Raised when the Configuration Center Is Launched, J.10.7.1.4 An Exception Is Raised when the Configuration Center Launches Another Application

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Cisco Transport Manager Release 6.0 User Guide
78-16845-01
AppendixJ Troubleshooting
J.10.7 Configuration Center Management
•Choose an application from the Too ls menu item.
•Right-click on the selected object from the hierarchical tree and choose the target application.
Step 1 Check the target application jar file. Make sure the target application jar file is located in the
/opt/svplus/java/jars/cwm directory of the target machine.
Defect Information—Collect the following information for further analysis:
•CMSCclient.log file from the D:\Documents and Settings\<username>\log directory.
•Java Console information.
•Screen snapshots; in particular, error/information messages dialog boxes.
•Cmsvr.log file from the /opt/svplus/log directory.
•Configserver.log file from the /opt/svplus/log directory.
Possible alternative workaround—None.
J.10.7.1.3 An Exception Is Raised when the Configuration Center Is Launched
When the Configuration Center is launched using one of the following methods, an exception is raised
and the Java Console shows the exception trace information:
•Choose an application from the Too ls menu item.
•Right-click on the selected object from the hierarchical tree and choose the target application.
Defect Information—Collect the following information for further analysis:
•CMSCclient.log file from the D:\Documents and Settings\<username>\log directory.
•Java Console information.
•Screen snapshots; in particular, error/information messages dialog boxes.
•Cmsvr.log file from the /opt/svplus/log directory.
•Configserver.log file from the /opt/svplus/log directory.
Possible alternative workaround—None.
J.10.7.1.4 An Exception Is Raised when the Configuration Center Launches Another Application
When the Configuration Center launches another application, using one of the following methods, an
exception is raised and the Java Console shows the exception trace information:
•Choose an application from the Too ls menu item.
•Right-click on the selected object from the hierarchical tree and choose the target application.
Defect Information—Collect the following information for further analysis:
•CMSCclient.log file from the D:\Documents and Settings\<username>\log directory.
•Java Console information.
•Screen snapshots; in particular, error/information messages dialog boxes.
•Cmsvr.log file from the /opt/svplus/log directory.
•Configserver.log file from the /opt/svplus/log directory.
Possible alternative workaround—None.