Cisco Systems 78-16845-01 J.10.11.1 Statistics Report , J.10.11.2 You Collected Data but You See No Data Available , J.10.11.3 You Generated a Report but Do Not See Data for a Long Time , J.10.11.4 You See FDNs for Other Entities when You Generate a Report , J.10.11.5 You See the Wrong FDN for a Raw Report

J-122
Cisco Transport Manager Release 6.0 User Guide
78-16845-01
AppendixJ Troubleshooting
J.10.11 Statistics Report Problems
•J.10.11.3 You Generated a Report but Do Not See Data for a Long Time, page J-122
•J.10.11.4 You See FDNs for Other Entities when You Generate a Report, page J-122
•J.10.11.5 You See the Wrong FDN for a Raw Report, page J-122
•J.10.11.6 Utilization Report Value Is Greater than 100%, page J-123
J.10.11.1 Statistics Report
You can use the Statistics Report to view reports of statistics data that are collected from the switch.
The SRT GUI provides the ability to generate and view historical statistics reports. Reports such as Raw
Statistics and Top Utilization are shown in table format and performance data reports are shown in graph
and table formats.
J.10.11.2 You Collected Data but You See No Data Available
Step 1 Verify that the data has been collected and parsed.
Step 2 Verify that the corresponding table has data for the specified time period.
Defect Information—Collect the following information for further analysis:
•/opt/svplus/log/srtserver.log
Possible alternative workaround—None.
J.10.11.3 You Generated a Report but Do Not See Data for a Long Time
If you are trying to generate reports and you don't see any data for a long time and you only see the
message Retrieving data, check srtserver.log for any error messages.
Defect Information—Collect the following information for further analysis:
•/opt/svplus/log/srtserver.log
Possible alternative workaround—None.
J.10.11.4 You See FDNs for Other Entities when You Generate a Report
When you generate a raw report for trunk data on one card, you might also see trunk data from a different
card. This is because some of the tables do not have slot information and hence you get data only with
node information.
This is not an error. You will see extra data.
Defect Information—Collect the following information for further analysis:
•/opt/svplus/log/srtserver.log
Possible alternative workaround—None.
J.10.11.5 You See the Wrong FDN for a Raw Report
The FDN reported is contains either wrong values or junk values.