J-7
Cisco Transport Manager Release 6.0 User Guide
78-16845-01
Appendix J Troubleshooting
J.2.8 Problems with ONS 15530 and ONS 15540 Configuration
J.2.8 Problems with ONS 15530 and ONS 15540 Configuration
ONS 15530 and ONS 15540 NEs must be properly configured to send traps to the server.
Step 1 The running configuration on the NE should contain entries similar to the following example:
snmp-server enable traps snmp authentication warmstart
snmp-server enable traps bgp
snmp-server enable traps oscp
snmp-server enable traps config
snmp-server enable traps entity
snmp-server enable traps fru-ctrl
snmp-server enable traps topology throttle-interval 60
snmp-server enable traps optical monitor min-severity not-alarmed
snmp-server enable traps rf
snmp-server enable traps aps
snmp-server enable traps patch
snmp-server enable traps cdl all
snmp-server enable traps alarms
snmp-server enable traps threshold min-severity degrade
snmp-server host 172.20.126.214 version 2c public snmp bgp oscp
config entity fru-ctrl topology optical rf aps patch cdl alarms threshold
In this example, the host 172.20.126.214 will receive the specified traps from the NE.
Step 2 You can also run the following commands on the server and device:
a. As the root user, enter the following command on the server:
# snoop udp port 162
b. On the device, enter the following command to generate a configuration change:
wr mem
If the device is configured correctly, the snoop command reports a configuration change trap.
J.2.9 Performance Monitoring Data Is Not Displayed
Step 1 Use the Domain Explorer NE Properties pane to see if PM collection is disabled for the selected NE.
Step 2 Choose Administration > Control Panel and expand PMService. Select the N E type to see if the
service status is Active or Not Active.
Step 3 Choose Administration > Audit Log to see if PM was ignored for the selected NE.
Step 4 Choose Administration > Control Panel and click PM Service. Look at the PM Data Storage field.
Choose Optimized to save only nonzero values in the database. Choosing Optimized requires less space
than saving all values, including zero values. If you choose Normal in the PM Data Storage field, the
database saves all PM values, including zero values.
Note The Optimized PM data storage feature is available only for CTC-based and ONS 155xx NEs.
Step 5 Choose Administration > Error Log to see if there are any critical, major, or minor errors against the
PM service.