Cisco Systems 78-16845-01 J.10.12.2 Audit Trail Logging Mechanism Problems

J-125
Cisco Transport Manager Release 6.0 User Guide
78-16845-01
Appendix J Troubleshooting
J.10.12 Service Agent Prob lems
J.10.12.1.3 Manager Gets Deregistered
The Manager is deregistered from RtmProxy after running for a while.
Step 1 Verify that the keepalive script is running. The Manager will automatically get deregistered if no SNMP
is done on any of the tables in RtmProxy. To keep the Manager registered with RtmProxy, run the
keepalive script in the background, as follows:
#!/bin/sh
Usage="$0 <Agent Ip Address> <Manager IP address>"
if [ $# -lt 2 ]
then
echo "Usage :$Usage"
exit 1
fi
managerRowStatus=.1.3.6.1.4.1.351.120.1.1.1.3
managerPortNumber=.1.3.6.1.4.1.351.120.1.1.1.2
lastseq=.1.3.6.1.4.1.351.120.1.3.0
while true
do
sleep 60
CMD="/opt/OV/bin/snmpget -cpublic -p8161 -t3000 -r0 $1 $managerRowStatus.$2 $lastseq"
echo $CMD
$CMD
done
exit 0
Step 2 Verify that IP reachablity the CTM station is not lost of from the station where the Manager is running.
Defect Information—Collect the following information for further analysis:
•RtmProxy.log* and snmpd.log*
Possible alternative workaround—Reregister the Manager with RtmProxy.
J.10.12.1.4 Nodal Community Strings Do Not Work
Snmpwalk using the nodal community strings returns an error.
Step 1 Verify that the SNMP request is being issued to port 8161.
Step 2 Verify that the community string is correct.
Defect Information—Collect the following information for further analysis:
•RtmProxy.log* and snmpd.log*
Possible alternative workaround—None.
J.10.12.2 Audit Trail Logging Mechanism Problems
Audit trail logging provides CTM with the ability to record user activities across different modules in a
persistent file. All CTM Java front GUI applications send information about user activities to the Audit
Logger server through the CORBA interface. The Audit Logger server then writes the data into the
persistent log file.