Cisco Systems 78-16845-01 Audit Trail Logging Mechanism Problems, Manager Gets Deregistered, 125

Appendix J Troubleshooting

J.10.12 Service Agent Problems

J.10.12.1.3 Manager Gets Deregistered

The Manager is deregistered from RtmProxy after running for a while.

Step 1 Verify that the keepalive script is running. The Manager will automatically get deregistered if no SNMP is done on any of the tables in RtmProxy. To keep the Manager registered with RtmProxy, run the keepalive script in the background, as follows:

#!/bin/sh

Usage="$0 <Agent Ip Address> <Manager IP address>" if [ $# -lt 2 ]

then

echo "Usage :$Usage" exit 1

fi managerRowStatus=.1.3.6.1.4.1.351.120.1.1.1.3 managerPortNumber=.1.3.6.1.4.1.351.120.1.1.1.2 lastseq=.1.3.6.1.4.1.351.120.1.3.0

while true do

sleep 60

CMD="/opt/OV/bin/snmpget -cpublic -p8161 -t3000 -r0 $1 $managerRowStatus.$2 $lastseq" echo $CMD

$CMD done exit 0

Step 2 Verify that IP reachablity the CTM station is not lost of from the station where the Manager is running.

Defect Information—Collect the following information for further analysis:

•RtmProxy.log* and snmpd.log*

Possible alternative workaround—Reregister the Manager with RtmProxy.

J.10.12.1.4 Nodal Community Strings Do Not Work

Snmpwalk using the nodal community strings returns an error.

Step 1 Verify that the SNMP request is being issued to port 8161.

Step 2 Verify that the community string is correct.

Defect Information—Collect the following information for further analysis:

•RtmProxy.log* and snmpd.log* Possible alternative workaround—None.

J.10.12.2 Audit Trail Logging Mechanism Problems

Audit trail logging provides CTM with the ability to record user activities across different modules in a persistent file. All CTM Java front GUI applications send information about user activities to the Audit Logger server through the CORBA interface. The Audit Logger server then writes the data into the persistent log file.

	Cisco Transport Manager Release 6.0 User Guide
78-16845-01		J-125