Appendix J Troubleshooting
J.8.3 CTM Does Not Receive Configuration Changed Notifications from the
Step 3 Verify that CTM supports the software image that is running on the Catalyst 6509. In the Domain Explorer, choose Administration > Supported NE Table and verify that the software version is supported.
Note For the Catalyst 6509, the supported software version is Release 6.3(7) or later.
Step 4 Verify that the community string shown in the Domain Explorer > Address tab is same as the community string on the device. If there is a mismatch, enter the following command to change the SNMP community string on the device:
cat6509 (enable)# set snmp community
For example:
cat6509 (enable)# set snmp community
J.8.3 CTM Does Not Receive Configuration Changed Notifications from the
Step 1 Enter the following commands to verify that the CTM server hostname and
Router# sh run include domain ipv4 host
Router# sh run include logging events level informational
Step 2 If the CTM server hostname and
Router# conf t
Router(config)# domain ipv4 host <CTM_server_hostname> <IP_address>
Router(config)# logging events level informational
Router(config)# commit
J.8.4 CTM Does Not Receive Traps from the Catalyst 6509
Step 1 Enter the following command to configure the CTM server as the trap receiver on the Catalyst 6509:
cat6509 (enable)# set snmp trap <CTM_server_IP_address> <community_string>
Step 2 Enter the following command to configure the Catalyst 6509 to enable only specific traps:
cat6509 (enable)# set snmp trap enable <specific_trap>
where <specific_trap> is auth, bridge, chassis, config, entity, ippermit, module, stpx, syslog, systemp, vmps, or vtp.
Step 3 Enter the following command to configure the Catalyst 6509 to enable all traps:
cat6509 (enable)# set snmp trap enable all
Cisco Transport Manager Release 6.0 User Guide
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