Appendix J Troubleshooting

J.10.8 Connection Management Problems

J.10.8.3.2 Unsupported Service Type for the Foresight Connections for PNNI/SPVC Endpoints

During connection addition, the error message could state "CM Server does not support Connection type[], Service type[], and Endtoend type []between Card type and []." The parentheses are filled with the appropriate values.

Step 1 Determine if the service type is applicable to the endpoints.

Step 2 Determine the cards on which the connection is being added and the service type given in the GUI.

This error is thrown when the service type is either abr-fs, atfst for a PVC, SPVC or Hybrid end to end type and the card is either a pxm, axsm, rpm, or frsm12 card.

Defect Information—Collect the cmsvr logs from the /opt/svplus/log directory.

Possible alternative workaround—Change either the endpoints or the service type to add the connection.

J.10.8.3.3 CE-CE Connection Port Speed Should Be the Same on Both Endpoints

While adding a CE-CE connection, this error message might be thrown:

"For Ce-Ce Connection Port Speed should be same on both sides. Port Type should be same except for Structured 8T1 and E1."

Step 1 Make sure that the port speed is the same for both the local and remote endpoints.

Step 2 Make sure that the port types are the same for both the end types, except for structured 8T1 and 8E1.

Defect Information—Collect the cmsvr logs in the directory /opt/svplus/log.

Possible alternative workaround—Change the endpoints accordingly to add the connection.

J.10.8.3.4 Cannot Create One-Segment Hybrid

While adding a one segment connection, a check is made to make sure that it is not a hybrid connection. If it is, the following error message appears:

"Cannot create one segment hybrid connection."

Step 1 Make sure the end-to-end type is not Hybrid for a single-segment connection.

Defect Information—Collect the cmsvr logs in the directory /opt/svplus/log.

Possible alternative workaround—Change the end-to-end type to something other than Hybrid.

J.10.8.3.5 Cannot Add Connection Between -byte Port Header and -byte Port Header for chan type NIW and NIW-replace

During a connection addition between two FRSM_12 ports, the cmsvr checks to see if the port headers are the same (4-byte or 2-byte) for both the endpoints. An error is thrown if they are not:

"Cannot add Connection between 4 byte port header to 2 byte port header for chan type NIW or NIW-replace."

Cisco Transport Manager Release 6.0 User Guide

 

78-16845-01

J-91

 

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Cisco Systems 78-16845-01 appendix Cannot Create One-Segment Hybrid