Appendix J Troubleshooting

J.8.5 CTM Does Not Receive syslog Events from the Catalyst 6509

Note The set snmp trap enable all command enables traps only on physical ports. For logical ports such as sc0 or sc1, you must enable traps separately. Go to Step 4.

Step 4 Enter the following command to enable traps on logical ports:

cat6509 (enable)# set interface trap <logical_port_name> enable

For example, to enable traps on the logical interface sc0, enter:

cat6509 (enable)# set interface trap sc0 enable

J.8.5 CTM Does Not Receive syslog Events from the Catalyst 6509

The Catalyst 6509 sends syslog traps only if the trap severity is both:

Less than or equal to facility severity (which is set with the set logging level command)

Less than or equal to history severity (which is set with the set logging history severity command) It is recommended that you set the history severity to debugging (7).

The show logging command shows both the history severity and the severity for all facilities. For example, in the following output, the history severity is 7 and facility severity is 5. Syslog events of severity X will be triggered from the device if X is less than or equal to 5 and less than or equal to 7.

Cat6509 (enable)# show logging

Trace logging:

 

disabled

Logging buffer size:

500

timestamp option:

enabled

Logging history:

 

size:

 

1

severity:

debugging(7)

Logging console:

enabled

Logging telnet:

 

enabled

Logging server:

 

enabled

{10.77.56.151,

172.19.75.86}

 

server facility:

SYSLOG

server severity:

debugging(7)

Current Logging Session:

enabled

Callhome Functionality:

disabled

Callhome Severity:

LOG_CRIT(2)

SMTP servers are not configured for callhome messages.

Destination addresses are not configured for callhome messages.

From Address is not configured for callhome messages.

Reply-To Address is not configured for callhome messages.

Facility

Default Severity

Current Session Severity

-------------

-----------------------

------------------------

acl

5

5

callhome

2

2

cdp

4

4

cops

3

3

 

...

 

Cisco Transport Manager Release 6.0 User Guide

J-24

78-16845-01

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Cisco Systems 78-16845-01 appendix CTM Does Not Receive syslog Events from the Catalyst, Syslog