2.2.2Service Call Error

Check the User Check items first. If the same problem occurs follow each procedure in the order of the number described in the Step column in the table below.

Error code 20(K)

Print Unable 20

Turn the power off and then back on again.

Laser diode failure (K)

Error code 21(Y)

Print Unable 21

Turn the power off and then back on again.

Laser diode failure (Y)

Error code 22(M)

Print Unable 22

Turn the power off and then back on again.

Laser diode failure (M)

Error code 23(C)

Print Unable 23

Turn the power off and then back on again.

Laser diode failure (C)

Step

Cause

Remedy

 

 

 

1

Laser unit harness connection

Check the two harness connections of the laser

 

failure

unit and reconnect them.

2

Laser unit failure

Replace the laser unit.

 

 

 

3

Engine PCB failure

Replace the engine PCB ASSY.

 

 

 

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