Unable to Scan
Remove the original document. Turn the power off, then on again.
Fax scanning error (The first warning only)
Step | Cause | Remedy |
1 | Scanning failure | Turn the power switch off and on. Then, try |
|
| scanning again. |
Unable to Scan
See Troubleshooting and routine maintenance chapter in User's Guide.
Fax scanning error (After the A5 error occurs, the same problem occurs again even though turning the power off and on.)
Step | Cause | Remedy |
|
|
|
1 | Scanner unit failure | Replace the FB unit. |
2 | Main PCB failure | Replace the main PCB ASSY. |
Machine Error
Unplug machine, then call Brother.
There is no registration in scanning color parameter data.
Step | Cause | Remedy |
|
|
|
1 | Main PCB failure | Replace the main PCB ASSY. |
2 | CCD unit failure | Replace the CCD unit. |
Unable to Scan
Remove the original document. Turn the power off, then on again.
DMA transfer error
Step | Cause | Remedy |
1 | Main PCB failure | Replace the main PCB ASSY. |
2 | CCD unit failure | Replace the CCD unit. |
Confidential |