Error code 25

Print Unable 25

Turn the power off and then back on again.

Develop drive motor failure

Error code 26

Print Unable 26

Turn the power off and then back on again.

Belt drive motor failure

Error code 27

Print Unable 27

Turn the power off and then back on again.

Paper feed/belt cleaner motor failure

Step

Cause

Remedy

 

 

 

1

Motor harness connection

Check the harness connection of the appropriate

 

failure

motor and reconnect it.

2

Motor failure

Replace the appropriate motor.

 

 

 

3

Engine PCB failure

Replace the engine PCB ASSY.

 

 

 

4

Low-voltage power supply

Replace the PS PCB unit.

 

PCB failure

 

Error code 28

Print Unable 28

Turn the power off and then back on again.

Drum drive motor 1 (K, Y) failure

Error code 29

Print Unable 29

Turn the power off and then back on again.

Drum drive motor 2 (M, C) failure

Step

Cause

Remedy

 

 

 

1

Drum drive motor harness

Check the harness connection of the drum drive

 

connection failure

motor and reconnect it.

2

Drum phase sensor PCB

Replace the drum phase sensor PCB ASSY.

 

failure

 

3

Drum drive motor failure

Replace the drum drive motor.

 

 

 

4

Engine PCB failure

Replace the engine PCB ASSY.

 

 

 

1-9

Confidential