Error code 31
Print Unable 31
Turn the power off and then back on again.
Density sensor failure
Error code 32
Print Unable 32
Turn the power off and then back on again.
Density sensor shutter performance malfunction
User Check
-Check if there is a scratch, dirt or the like on the belt unit. If there is, replace the belt unit with a new one.
Step | Cause | Remedy |
|
|
|
1 | Harness connection failure of | Check the harness connection between the |
| density sensor holder ASSY | density sensor holder ASSY and registration relay |
|
| PCB, and the one between the registration relay |
|
| PCB and engine PCB. Then, reconnect them. |
2 | Harness connection failure of | Check the harness connection between the engine |
| density sensor solenoid | PCB and registration relay PCB and reconnect |
| ASSY | them. |
3 | Density sensor holder ASSY | Replace the density sensor holder ASSY. |
| failure |
|
4 | Transfer HVPS PCB unit | Replace the transfer HVPS PCB unit. |
| failure |
|
5 | Engine PCB failure | Replace the engine PCB ASSY. |
Error code 33
Print Unable 33
Turn the power off and then back on again.
Color registration sensor failure
User Check
-Check if there is a scratch, dirt or the like on the belt unit. If there is, replace the belt unit with a new one.
Step | Cause | Remedy |
|
|
|
1 | Harness connection failure of | Check the harness connection of the registration- |
| mark sensor PCB ASSY and reconnect it. | |
| ASSY |
|
2 | Check the performance of the | |
| PCB failure | sensor following the procedure described in |
|
| “Maintenance mode 75”. If any problem occurs, |
|
| replace the |
3 | Transfer HVPS PCB unit | Replace the transfer HVPS PCB unit. |
| failure |
|
4 | Engine PCB failure | Replace the engine PCB ASSY. |
|
|
|
Confidential |