3.4Dirt on Paper

User Check

-Check if the paper is loaded into the paper tray correctly.

-Turn over the stack of paper in the paper tray, or try rotating the paper 180° in the paper tray.

Step

Cause

Check

Result

Remedy

 

 

 

 

 

1

Fuser unit dirty

Is there dirt around the

Yes

Clean the entrance of the

 

 

entrance of the fuser unit?

 

fuser unit.

 

 

 

 

 

 

 

Is the pressure roller

Yes

Clean the pressure roller

 

 

ASSY dirty?

 

ASSY.

2

Dirt on belt unit

Is the electrode of the belt

Yes

Clean the electrode of the

 

electrode

unit dirty?

 

belt unit.

 

 

 

 

 

3

Dirt on waste

Is the electrode of the

Yes

Clean the electrode of the

 

toner box

waste toner box dirty?

 

waste toner box.

 

electrode

 

 

 

 

 

 

 

 

4

Belt unit dirty

Does dirt on the paper

Yes

Replace the belt unit.

 

 

disappear after replacing

 

 

 

 

the belt unit with a new

 

 

 

 

one?

 

 

 

 

 

 

 

5

Toner leak from

Is the waste toner box full

Yes

Replace the waste toner

 

the waste toner

of toner?

 

box. Check the near/full

 

box

 

 

sensor ASSY. Or, replace

 

 

 

 

the main PCB ASSY.

 

 

 

 

 

3.5Wrinkles

User Check

-Check if the paper is loaded into the paper tray correctly.

-Turn over the stack of paper in the paper tray, or try rotating the paper 180° in the paper tray.

Step

Cause

Check

Result

Remedy

 

 

 

 

 

1

Fuser unit failure

Do wrinkles on the paper

Yes

Replace the fuser unit.

 

 

disappear after replacing

 

 

 

 

the fuser unit with a new

 

 

 

 

one?

 

 

 

 

 

 

 

1-40

Confidential