All one color

Step

Cause

Check

Result

Remedy

 

 

 

 

 

1

Corona wire

Are the electrodes on the

Yes

Clean both electrodes.

 

failure

drum unit of the

 

 

 

 

appropriate color and

 

 

 

 

machine body dirty?

 

 

 

 

 

 

 

2

 

Is the corona wire

Yes

Replace the drum unit.

 

 

damaged?

 

 

 

 

 

 

 

3

Charge HVPS

Is the problem solved after

Yes

Replace the charge

 

PCB failure

replacing the charge

 

HVPS PCB ASSY.

 

 

HVPS PCB ASSY?

 

 

 

 

 

 

 

4

Main PCB failure

Is the problem solved after

Yes

Replace the main PCB

 

 

replacing the main PCB

 

ASSY.

 

 

ASSY?

 

 

 

 

 

 

 

5

Engine PCB

Is the problem solved after

Yes

Replace the engine PCB

 

failure

replacing the engine PCB

 

ASSY.

 

 

ASSY?

 

 

 

 

 

 

 

6

Laser unit failure

Is the problem solved after

Yes

Replace the laser unit.

 

 

replacing the laser unit?

 

 

 

 

 

 

 

Dirt on the back of paper

User Check

- If there is dirt on the back of the paper in duplex printing, the back of the paper tray may be dirty. Clean the back of the paper tray.

Step

Cause

Check

Result

Remedy

 

 

 

 

 

1

Fuser unit dirty

Is the pressure roller

Yes

Print approximate 10

 

 

ASSY dirty? Is any other

 

pages.

 

 

area in the machine dirty?

 

 

 

 

No

Replace the fuser unit.

 

 

 

 

 

 

 

 

2

Dirt in the paper

Is the paper tray or feed

Yes

Wipe dirt off.

 

feed system

system on the drum unit

 

 

 

 

dirty with toner?

 

 

3

Belt unit dirty

Is the problem solved by

Yes

Replace the belt unit.

 

 

replacing the belt unit?

 

 

4

Waste toner box

Is the problem solved by

Yes

Replace the waste toner

 

dirty

replacing the waste toner

 

box.

 

 

box?

 

 

 

 

 

 

 

1-46

Confidential