One color spots or dirt

User Check

-Damp (wet) paper might be used. Try changeing to freshly unopened paper.

-Toner may be empty. Replace the toner cartridge with a new one.

-If the same problem occurs after printing a few pages, the adhesive of a label or the like, paper powder or dirt may be attached on the surface of the exposure drum.

Feed the drum cleaning sheet from the MP tray one to three times to clean the drum. (For the procedure, refer to “Drum Unit Cleaning Mode” in Chapter 5.)

When the same problem occurs after feeding the drum cleaning sheet, wipe off the dirt on the exposure drum with a cotton swab.

(For the procedure, refer to Note in the previous pages.)

-The drum unit may be damaged. Replace the drum unit with a new one.

Step

Cause

Check

Result

Remedy

 

 

 

 

 

1

Drum unit failure

Are the spots at 75.0 mm

Yes

If the surface of the

 

 

(exposure drum

 

exposure drum is

 

 

circumference) intervals?

 

scratched, replace the

 

 

 

 

drum unit.

 

 

 

 

 

2

Drum unit

Are the electrodes on the

Yes

Clean both electrodes

 

connection failure

drum unit and machine

 

 

 

 

body dirty?

 

 

 

 

 

 

 

3

Fuser unit failure

Are the spots at 78.5mm

Yes

Replace the fuser unit.

 

 

(heat roller

 

 

 

 

circumference) intervals?

 

 

 

 

 

 

 

4

Transfer HVPS

Is the problem solved after

Yes

Replace the Transfer

 

PCB failure

replacing the transfer

 

HVPS PCB ASSY.

 

 

HVPS PCB ASSY?

 

 

 

 

 

 

 

5

Charge HVPS

Is the problem solved

Yes

Replace the charge

 

PCB failure

after replacing the charge

 

HVPS PCB ASSY.

 

 

HVPS PCB ASSY?

 

 

 

 

 

 

 

One color band

User Check

-Clean the inside of the machine and the corona wire in the drum unit. If the same problem occurs after cleaning, replace the drum unit with a new one.

-The paper tray ground terminal provided in the machine body may be dirty. Clean the contact with a dry cloth.

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Confidential