Error code 9D

Registration

Registration failed. See Troubleshooting chapter in User’s Guide.

Incorrect sensor measurement value when implementing auto color registration from the control panel

User Check

-Check if there is a scratch, dirt or the like on the belt unit. If there is, replace the belt unit with a new one.

Step

Cause

Remedy

1

Invisible damage on belt unit

Check the registration mark sensor performance

 

 

following the procedure described in “Maintenance

 

 

mode 75”. If any problem occurs, replace the belt unit.

2

Harness connection failure of

Check the harness connection of the registration-

 

registration-mark sensor PCB

mark sensor PCB ASSY and reconnect it.

 

ASSY

 

3

Registration-mark sensor

Replace the registration-mark sensor PCB ASSY.

 

PCB failure

 

4

Transfer HVPS PCB unit

Replace the transfer HVPS PCB unit.

 

failure

 

5

Engine PCB failure

Replace the engine PCB ASSY.

Error code A2

Document Jam.

Clear the scanner jam, then press the Stop Key.

The document is too long. (During scanning, 90 cm or longer of a document is detected.)

User Check

- Check if the document is jammed in the ADF. If jammed, remove it.

Step

Cause

Remedy

1

Document rear actuator not

Correct smooth operation and that there is no

 

operating smoothly or

catching of document rear actuator.

 

catching in some position.

 

Error code A3

Document Jam.

Clear the scanner jam, then press the Stop Key.

Document rear sensor is not turned on when feeding the document.

User Check

- Check if the document is jammed in the ADF. If jammed, remove it.

Step

Cause

Remedy

 

 

 

1

Document rear actuator not

Correct smooth operation and that there is no

 

operating smoothly or

catching of document rear actuator.

 

catching in some position.

 

2

Document rear sensor failure.

Replace the document rear sensor.

 

 

 

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