Canon IR2200, IR3300, IR2800 manual 100 T

CHAPTER 5 SERVICE MODE

COPIER>TEST>NETWORK

6)Make the following selections : COPIER>TEST>NETWORK>PING. Then, enter the loop-back address* (127.0.0.1), and press the OK key and then the Start key.

• If ‘NG’ is indicated, suspect a fault in the TCP/IP settings of the ma- chine. Go back to step 3), and check the settings once again.

• If ‘OK’ is indicated, the TCP/IP setting may be assumed to be free of a problem. However, the connection of the network interface board (NIC) or the board itself may have a fault. Go to step 7).

*The loop-back address is returned in front of the NIC and, therefore, it en- ables a check on the TCP/IP settings of the machine.

7)Make the following selections in service mode: COPIER>TEST>NETWORK>PING. Then, press the OK key.

• If ‘NG’ is indicated, suspect a fault in the connection of the NIC or in the NIC itself. Check the connection of the NIC or replace it.

• If ‘OK is indicated, the network setting of the machine and the NIC may be assumed to be free of a fault.

In this case, the user’s network may have a problem. Report to the system administrator for corrective action.

5-100 T COPYRIGHT © 2001 CANON INC. CANON iR2200/iR2800/iR3300 REV.0 MAR. 2001