Canon IR2200, IR3300 manual Troubleshooting the Network, Making a Check Using a Remote Host Address

CHAPTER 3 INSTALLATION

2.11.2 Making a Check Using a Remote Host Address

The connection to the network may be checked by executing PING using a remote host address (i.e., the IP address of a PC terminal connected to and operating on the TCP/IP net- work to which the machine is connected).

1)Inform the user’s system adminisrator that the network connection will be checked using PING.

2)Check with the user’s system administrator to find out the remote host address.

3)Enter the remote host address in the PING field.

•If ‘OK’ is indicated, the connection to the network is correct.

•If ‘NG’ is indicated, the connection to the network is not correct; investigate the cause as follows:

2.12Troubleshooting the Network

Perform the following steps if the machine is equipped with printer func- tions:

If the connection to the network is not made, the following can be suspected; perform the steps under 2.12.1 to correct the faults:

a.The connection between the network and the network PCB is faulty.

b.The TCP/IP settings on the machine are faulty.

c.The network PCB is faulty, or the PCB is mounted wrongly.

d.The user network is faulty.

2.12.1 Checking the Connection of the Network Cable

1)Check to find out if the network cable is correctly connected to the network PCB.

• If the connection is correct, go to 2.12.2.

• If the connection is wrong, correct it, and make a check once again using the remote host address.

COPYRIGHT © 2001 CANON INC. CANON iR2200/iR2800/iR3300 REV.0 MAR. 2001 3-19 S