COPYRIGHT
©
2001 CANON INC. 2000 2000 2000 2000 CANON iR2200/iR2800/iR3300 REV.0 MAR. 2001
CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS/MALFUNCTIONS
4-17 T
3.12 The copy has a white spot (horizontal).
Exposure system
1) Generate a halftone test print in service mode. Enter ‘4’ to the following:
COPIER>PG>TYPE. Does the output image have a white spot?
NO: Go to step 4.
Developing assembly
2) Does the problem occur at intervals of about 35 mm?
YES:
• Clean the developing block members.
• Dry wipe the surface of the developing cylinder.
• If a scratch is found on the surface of the developing cylinder, re-
place the developing cylinder.
Drum unit 3) Does the problem occur at intervals of about 94 mm?
YES:
• Clean the drum.
• If a scratch is found on the drum, replace the drum unit.
Paper 4) Try paper fresh out of package.
YES: The paper may be moist. Advise the user on the correct method of
storing paper.
Transfer charging roller, Developing bias
5) Is there a white spot on the photosensitive drum during copying opera-
tion?
NO: Check the transfer charging roller for leakage.
YES: Check the developing bias.