Print Quality Problems
5.2Print Quality Problems
The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer.
If the suggested corrective action will not solve the problem, call for service.
Printed Results | Corrective Action | ||
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Completely blank printout | Check the toner containers. | ||
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| Open the printer front cover and check that the toner |
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| containers are correctly installed in the printer. For |
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| more information on installing the toner containers, |
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| see the separate Installation Guide supplied with |
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| the printer. |
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| Check the primary transfer unit. |
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| If paper is jammed in the primary transfer unit, |
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| remove the paper. See Figure |
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| details. |
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| Check that the application software is correctly |
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| operated. |
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| Call a service. |
Table