Print Quality Problems

5.2Print Quality Problems

The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer.

If the suggested corrective action will not solve the problem, call for service.

Printed Results

Corrective Action

 

 

 

 

Completely blank printout

Check the toner containers.

 

 

 

Open the printer front cover and check that the toner

 

 

 

containers are correctly installed in the printer. For

 

 

 

more information on installing the toner containers,

 

 

 

see the separate Installation Guide supplied with

 

 

 

the printer.

 

 

 

 

 

 

 

Check the primary transfer unit.

 

 

 

If paper is jammed in the primary transfer unit,

 

 

 

remove the paper. See Figure 5-17 on page 5-23for

 

 

 

 

 

 

details.

 

 

 

 

 

 

 

Check that the application software is correctly

 

 

 

operated.

 

 

 

 

All-black printout

Call a service.

Table 5-2

5-3

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HP FS-8000C manual Print Quality Problems, Printed Results Corrective Action Completely blank printout, All-black printout