Lucent Technologies 6.0 QCC Optional Features 3

MERLIN LEGEND Communications System Release 6.0
System Programming
555-660-111 Issue 1 February 1998
Common Administrative Procedures
Page3-35QCC Optional Features
3
Console Display/Instructions Additional Information PC
Specify whether to enable or disable automatic hold.
Save your entry.
Select .
Return to the System Programming menu.
Select .
QCC Optional Features 3
This section covers how to program the following options for QCC operator
positions:
■Hold Return
■Automatic Hold or Release
■Queue over Threshold
■Elevate Priority
■Calls-in-Queue Alert
■QCC Operator to Receive Call Types
■Call Type Queue Priority Level
■Message Center Operation
■Automatic or Manual Extended (Directed) Call Completion
■Return Ring
■Position Busy Backup
NOTE:NOTE:NOTE:
These options are available in Hybrid/PBX mode only.
Select or
.