MERLIN LEGEND Communications System Release 6.0
System Programming
555-660-111 Issue 1
February 1998
Common Administrative Procedures
Page3-58QCC Optional Features
3
Console Display/Instructions Additional Information PC
Specify automatic call extension or require the operator
to extend calls manually.
Save your entry.
Select .
Return to the System Programming menu.
Select two times.
Return Ring 3
Use this procedure to specify the number of rings before an unanswered directed
call is returned to the QCC queue or QCC Message Center position.
This option cannot be programmed for individual QCC operator positions. The
setting applies to all QCC operator positions.
NOTE:NOTE:NOTE:
If you want unanswered calls to proceed to voice mail, lengthen the return
ring setting.
Summary: Return Ring 3
Programmable by System Manager
Mode Hybrid/PBX
Idle Condition Not required
Planning Form Form 6a, Optional Operator Features
Factory Setting 4 rings
Valid Entries 1 to 15 rings
Inspect No
Copy Option No
Select
or .