MERLIN LEGEND Communications System Release 6.0
System Programming
555-660-111 Issue 1
February 1998
Common Administrative Procedures
Page3-60QCC Optional Features
3
Console Display/Instructions Additional Information PC
Enter the number of rings before the directed call returns
to the QCC queue (

nn = 1 to 15).

Dial or type [
nn
].
Save your entry.
Select .
Return to the System Programming menu.
Select two times.
Position Busy Backup 3
Use this procedure to designate or remove the calling group to provide the backup
position for the QCC queue. The specified calling group receives incoming calls
when all QCC operator positions are in position-busy mode.
Position Busy Backup is programmed for the QCC queue rather than for individual
QCC operator positions. The calling group designated as the QCC queue backup
serves as the backup for the Remote Access feature and as backup when the
QCC is being used as the system programming console.
Only one Position Busy Backup can be programmed per system.
Summary: Position Busy Backup 3
Programmable by System Manager
Mode Hybrid/PBX
Idle Condition Not required
Planning Form Form 6a, Optional Operator Features
Factory Setting No backup
Valid Entries Calling group number
Inspect No
Copy Option No
Console Procedure → →More→→
Drop→Dial ext. number→ or →→
PC Procedure → → → → + →Type ext. number→
or → →