MERLIN LEGEND Communications System Release 6.0
System Programming
555-660-111 Issue 1
February 1998
Common Administrative Procedures
Page3-54QCC Optional Features
3
Console Display/Instructions Additional Information PC
Erase the current priority level (
x
).
Enter a queue priority level (
n
= 1 to 7).
Dial or type [
n
].
Save your entry.
Select .
Return to the System Programming menu.
Select four times.
Message Center Operation 3
Use this procedure to designate one or more QCC operator positions to operate
as a message center. The following options are automatically set for the message
center position:
■Incoming calls are not directed to this position.
■Returning calls are directed to this position (return from extending and
operator parked calls).
■All group coverage calls are directed to this position.
■All DID calls to invalid destinations are directed to this position.
Designating message center operation does not change any call type option
programming, except that the call types mentioned above are ad ded to the calls
received at the QCC Message Center.
Summary: Message Center Operation 3
Programmable by System Manager
Mode Hybrid/PBX
Idle Condition Not required
= option name selected in Step 4
Press Drop.