Lucent Technologies 6.0 QCC Operator to Receive Calls 4

MERLIN LEGEND Communications System Release 6.0
System Programming
555-660-111 Issue 1 February 1998
Programming Procedures
Page4-58Lines and Trunks
4
◆ Block Procedure
Console Display/Instructions Additional Information PC
Specify the block of 20 lines associated with the 20 line button s on the system
programming console.
Select
Assign the queue priority specified.
Toggle the green LED on or off as required.
On = to assign the queue priority
Off = not to assign the queue priority
Return to the System Programming menu.
Select twice.
QCC Operator to Receive Calls 4
Use this procedure to specify whether or not incoming calls on each line/trunk ring
into the QCC queue and to identify the QCC system operator positions that
receive incoming calls on each line/trunk.
NOTES:
1. This procedure applies to Hybrid/PBX mode only in a system that
includes QCC operator positions.
2. Each ground-start, loop-start, or automatic-in tie trunk programmed to
ring into the QCC queue can be associated with one or more QCC
operator positions.
3. If a trunk assigned to ring into the QCC queue is also used for shared
remote access, see See “Remote Access Features” on page 337. You
must assign remote access before you assign a QCC system operator
to receive calls (see “QCC Operator to Receive Call Types” on page
–294).
4. Do not change the factory setting of No QCC Operator Assigned to
Receive Calls for trunks dedicated to incoming calls for calling groups,
trunks used as personal lines, DID trunks, unequipped DS1 trunks, or
dial-in tie trunks.