Muratec Fax Machine installation manual Check Message printouts, What error messages can mean

Just in case

T.2.3 Bad phone line conditions made fax communication impossible. Conditions can change rapidly, so try the call again later.

T.3.1 The page counter in your fax machine detected a document feeder error dur- ing transmission. Carefully re-insert the document into the feeder and re-try the call.

T.3.2 The fax machine didn’t detect the silence indicating the call had ended.

T.4.1 The telephone line disconnected during transmission because of excessive modem errors or because remote unit ran out of paper. Try the call again.

T.4.2 After transmission began, poor line conditions developed. Try the call again.

T.4.4 Poor line conditions prevented transmission. Try the call again.

T.5.1, ECM transmission failed (perhaps due to line noise). Conditions can change T.5.2, rapidly, so try the call again later.

T.5.3

T.8.1 A compatibility error occurred.

T.8.10 Line noise or other problems prevented line probing.

T.8.11 The remote fax machine didn’t complete the equalizer training phase.

“Check Message” printouts

When there’s a problem with a fax call and your machine detects an error, it pro- duces an error printout headed by the words “Check Message.” This printout lists the following information about the transmission:

•The resulting error code

•A communications error message (see “What error messages can mean,” below)

•The phone number (or TTI, if programmed) of the fax machine with which your machine had attempted to communicate.

What error messages can mean

The error messages on Check Message printouts can mean a variety of things. Here’s a brief summary:

Error message	Possible meanings
Check condition of remote fax.	• Remote machine malfunctioned
	• No “handshake” signals from remote fax
	• Wrong phone number reached
Repeat transmission.	• Poor phone line conditions
	• No “handshake” signals from remote fax
	• Document misfeed or miscount
	• Unable to reach remote machine after
	attempting specified number of redial tries
Line is busy.	• Remote machine’s line was busy
	• Remote machine’s line didn’t answer
Check received documents.	• Remote confirmation signal not received
	from remote fax
	• Poor line conditions caused a poor image
Memory full.	• Remote fax’s memory is full
Dialing number is not set.	• Stored phone number failed to dial properly
Stopped.	• Someone pressed STOP at the remote fax
	in the middle of the “handshake”

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