
28Chapter 2 About setting up Call Center
Checking which telephone mailbox interface you use
CallPilot supports two interfaces: Norstar Voice Mail and CallPilot.
The System Administrator determines which interface is assigned to your mailbox.
Follow the procedures in this guide that apply to the interface you use.
Some procedures apply to both interfaces.
To check which mailbox interface you use
1Press ≤·°⁄.
Follow the voice prompts or the display button options to open your mailbox.
2Check the display to see which interface you use:
This is the Norstar Voice Mail interface.
0 new 0 saved
PLAY REC ADMIN
No messages | This is the CallPilot interface. | |
COMP | MBOX | EXIT |
3Press ®to end the session.
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