26Chapter 2 About setting up Call Center

Using the dialpad

The buttons on your display telephone dialpad act as both numbers and letters. Each button represents a number and letters of the alphabet.

 

To enter a character

press the dialpad button that represents the letter or number. Press the

 

 

button again to see the next letter or number.

 

 

 

 

 

 

To accept a character

press £or press another button. When you press another button, the

 

 

cursor advances and the display shows the first character on the new

 

 

button.

 

 

 

 

 

 

 

 

To delete a character

press the BKSP display button.

 

 

 

 

 

 

 

Letters and numbers on the dialpad

 

 

 

 

 

 

 

 

 

1 ’ -

¤ A B C 2 a b c

D E F 3 d e f

 

 

 

 

 

 

 

G H I 4 g h i

J K L 5 j k l

M N O 6 m n o

 

 

 

 

 

 

 

P Q R S 7 p q r s

° T U V 8 t u v

· W X Y Z 9 w x y z

 

 

 

 

 

 

 

Quit

Q Z Zero q z

£ Accepts the displayed letter

 

 

 

 

enters a comma (,)

 

 

 

 

 

 

The display can show up to 16 characters. The prompt remains on the display if you enter fewer than ten characters. If you enter information where the prompt and the information is fewer than 16 characters, you can see both the prompt and the information you enter.

Pswd:1111

OTHR RETRY OK

Name:

RETRY BKSP OK

P

RETRY BKSP OK

PARTRIDGE

RETRY BKSP OK

This is an example of a display with fewer than 16 characters, where the command line prompt remains on the display.

This display shows the Name: command line prompt.

When you begin to enter the last name, the Name: command line prompt disappears. For example, if you enter the name Partridge, you press for P, and the display drops the Name: prompt.

Although the name is only nine characters long, the command line prompt is not shown on the display after you enter the entire name.

The prompt disappears for these command line prompts:

Name:

Log:

Dest ph:

P0605665 03

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Nortel Networks P0605665 03 manual Using the dialpad, To enter a character, To accept a character, To delete a character