Chapter 2 About setting up Call Center 23

About the CallPilot Manager interface

Headings expand and display their links when you click them

Returns to the

Quits CallPilot

Opens

Main page

Manager

online Help

Click a link to display its page

in the right frame

System timeout

A CallPilot Manager session times out after 10 minutes of inactivity. This is a security feature that prevents unauthorized access to the system.

If your session times out, the login page appears and a message that says that the session has expired. You must log on to continue programming Call Center.

If the system times out while you are working on a page, any settings that you have not entered on the system by pressing the Submit button are not entered.

Nortel Networks Call Center Set Up and Operation Guide

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Nortel Networks P0605665 03 manual About the CallPilot Manager interface, System timeout