Nortel Networks P0605665 03 manual Assigning an outdial method to a skillset mailbox

84Chapter 7 Off-premise Message Notification

Assigning an outdial method to a skillset mailbox

The outdial method determines which line, line pool or route code the system uses for Off-premise Message Notification.

The default for outdial method is None. You must assign an outdial method before you can use an external telephone or a pager as an Off-premise Message Notification destination.

For more information on line pools and route codes, refer to your system documentation.

Warning: Do not change the extension number assigned to the skillset mailbox. If this extension number is changed, callers in the skillset cannot access the skillset mailbox and you cannot change the Skillset general parameters.

To correct a wrong extension number, change the extension number to the Control DN of the skillset.

To assign an outdial method to a skillset mailbox

1Start CallPilot Manager.

2Click the Mailbox Administration heading. The Mailbox List page appears.

3Click the Change link for the skillset mailbox you want to set up an outdial route for. The Mailbox page for the mailbox appears.

4From the Outdial Type list box select the type of outdial method you want to use.

5If you use a line or a line pool, in the Line/Pool# type the number of the outgoing line or line pool number you want to assign to the skillset mailbox for outdialing.

6Click the Submit button.

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