Section 9: Factory Resets

WARNING: THIS TEST ACTIVATES ALL THE HEATING ELEMENTS ON THE PRINT HEAD AND THEREFORE SHOULD BE USED FOR TESTING PURPOSES ONLY. FULL WIDTH LABELS MUST BE USED TO PREVENT PRINT HEAD DAMAGE.

12Verify that the counters on the test print have reset to 0.0 km.

13Power Off the printer and confirm that all switches are in the Off or down position.

CLEAR CUTTER COUNTER

CAUTION: RESETTING THE PRINTER WILL CLEAR ALL REGISTERS.

1Record all dip switch positions.

2Place all dip switches in the OFF position.

3Place the DSW2-4 in the ON position.

4Press and hold the LINE and FEED keys while turning on the power switch.

5Release the LINE and FEED keys upon hearing a beep.

 

 

 

 

 

LCD DISPLAY:

MAINTENANCE MODE

 

 

 

DIPSW2-4 ON->OFF

 

 

 

 

 

6 Place the DSW2-4 in the Off position.

 

 

 

 

 

LCD DISPLAY:

FACTORY MODE

 

 

 

 

 

7 Press the ENTER key to advance to the next display.

 

 

 

 

 

LCD DISPLAY:

COUNTER CLEAR - NONE

 

 

 

 

 

8 Press the CURSOR keys to step from option NONE to option CUT.

 

 

 

 

 

LCD DISPLAY:

COUNTER CLEAR - CUT

 

 

 

 

 

9 Press the ENTER key to clear the cutter counter.

 

 

 

 

 

 

LCD DISPLAY:

PRINT SIZE

 

 

 

 

SMALL

LARGE

 

 

 

 

 

 

10 Use the CURSOR keys to step to the desired option.

NOTE: The default selection is large. The CURSOR keys allow scrolling from one option to another.

SATO M10e Service Manual

PN 9001113A

Page 9-3

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SATO 10e service manual Clear Cutter Counter, Press the Enter key to clear the cutter counter