Contents
M10e Thermal Transfer Printer
Page
Table of Contents
Troubleshooting
Factory Resets
PN 9001113A
Result in Presonal Injury
Introduction
Theory of Operation
General Description
Correct signals initiates print head activity
DIP Switches
Switches and Indicators
Switches
Indicators
Configuration Panel
Connection Ports
Connection Ports
Print
Physical Characteristics
Power
Environmental
Character Font Capabilities
Downlaodable Fonts
Auto Smoothing Fonts
Vector Font
Agfa Raster Fonts
Regulatory Approvals
BAR Code Capabilties
Receive Buffer
Interface Types
IEEE1284 Parallel Interface
Init
Specifications
RS232 Serial Interface
RS232C Serial Interface Signals
Direction Signal Definition
Printer
Cable Requirements DB9
Host
Local Area Network LAN Optional Interface
Universal Serial BUS USB Interface
Stream Identification
Cancel can
BI-DIRECTIONAL Communications
ENQUIRE/ACK/NAK
Print JOB
Label Cutter Installation
Accessories Installation
1b, Cutter Installation
REAL-TIME Clock
Pcmcia Memory Expansion
Insert clock chip 3 into the vacant IC Socket
Media Unwind Unit
Interface Module Upgrade
Stacker KIT
Accessories Installation PN 9001113A
OFF
DIP Switch Panels
RS232 TRANSMIT/RECEIVE Setting
DSW1-4
DSW2 OFF
Printer SET UP
DSW2-5
DSW3 OFF
Setting DSW3
Setting
Software Default Settings
Default Settings
Software Default Settings
Default Settings
Potentiometer Adjustments
LCD Panel Configuration
Normal Mode
Configuration Modes
LCD Display Definition
Advanced Mode
Calendar
Print Offset
SET Calendar
Card Mode
Copying
Xxxxxxx Error
Card COPY/FORMAT
Sato Font Copy
Program
CARD-MEMORYCOPY
Service Mode
Setting the threshold is
Reprint W/FEED
Feed on Error
EYE XXV
Auto Online Feed
EXT PIN 9 Select
Priority Setting
Command LCD
Enable Disable
Counters Mode
Default Settings Mode
Test Print Mode
ALL Clear Mode
MAINTENANCE/FACTORY Mode
Download User Defined Protocol Codes
Clear NON-STANDARD Protocol
QTY000000
HEX Dump Mode
Error LED LCD Message Beep Resolution Guide
Error Signals
Light Print Image
Troubleshooting Table
Image Voids
Ribbon Wrinkling
No Label Movement
Power LED not Illuminated
Fuzzy Print Image
No Ribbon Movement
Ribbon LED Illuminated
Error LED Illuminated
Will not Print When Data is Sent
Label LED is Illuminated
Universal Serial BUS USB Interface Troubleshooting
RS232 Serial Interface Troubleshooting
Parallel Interface Troubleshooting
LAN Ethernet Interface Troubleshooting
TCP/IP Troubleshooting
Netware Troubleshooting
Windows NT/LAN Server Troubleshooting
Diagnostic Label Printing
Windows 95/98 PEER-TO-PEER Troubleshooting
Dial Application Description
TP Test Module Usage
TP Test Module Usage
Ribbon Sensor Operation Verification
LCD Display Test Print Mode Configuration
Print Head Replacement
Replacement Procedures
Roller Belt Replacement
Roller Belt Replacement
Ribbon Belt Replacement
Ribbon Belt Replacement
Platen Roller Replacement
Platen Roller Replacement
Feed Roller Replacement
Feed Roller Replacement
Main Circuit Board Replacement
Circuit Board Replacement
Interface Board Replacement
Interface Board Replacement
Ribbon Drive Board Replacement
8b, Ribbon Drive Board Replacement
Panel Board Replacement
Memory Card Replacement
Panel Board Replacement
Power Supply Replacement
10, Power Board Replacement
11, Fuse Replacement
Power Supply Fuse Replacement
12, Fuse Replacement
Circuit Board Fuse Replacement
13, Fuse Replacement
Drive Motor Replacement
Ribbon Motor Replacement
14, Ribbon Motor Replacement
15, Auto-Load Sensor Replacement
AUTO-LOAD Sensor Replacement
Label Position Sensor Replacement
LABEL-OUT Sensor Replacement
16, Label Gap Sensor Replacement
17, Eye-Mark/Label-Out Sensor Replacement
Ribbon Sensor Replacement
18, Ribbon Sensor Replacement
Cutter Replacement
19, Cutter Assembly Replacement
Cutter Sensor Replacement
20, Cutter Sensor Replacement
Eeprom Chip Replacement
21, Eeprom Chip Replacement
Print Head Position
Adjustment Procedures
Print Head Alignment
Print Head Alignment Adjustment
Ribbon Wrinkle Adjustments
Ribbon Wrinkle Adjustments
Roller Belt Adjustment
Roller Belt Adjustment
Ribbon Belt Adjustment
Ribbon Belt Adjustment
Media Guide Adjustment
Paper Guide Adjustment
Pitch Sensor Adjustment
Place the DSW2-4 dip switch in the Off position
EYE-MARK Sensor Adjustment
Eye-Mark Sensor Adjustments
Label GAP Sensor Adjustment
Label Gap Sensor Adjustment
Auto Load Sensor Adjustment
10, Auto-Load Sensor Adjustment
11, Paper End Sensor Adjustment
Paper END Sensor Adjustment
Offset Label Stop Position Adjustment
Print Darkness Adjustment
LCD Display Adjustment
Adjustment Procedures PN 9001113A
Factory Settings / Test Print
Factory Resets
Clear Head Counters
Press the Enter key to clear the cutter counter
Clear Cutter Counter
Clear Eeprom
LCD Display Xxxxxall Clear Completed
Factory Resets PN 9001113A
Housing Cover Removal & Installation
Diagrams & Schematics
Media & Ribbon Loading
Media & Ribbon Loading
Power Board
Block Diagram
Printing Operational Sequence
Printer
Accessories & Sensors Location
Accessories & Sensors Location
Print Reference Position
Feed Direction