126 | Schneider Electric 4000 specs

Chapter 10—Maintenance and Troubleshooting	63230-300-212
Troubleshooting	April 2001

Table 10–1: Troubleshooting

Cannot communicate with circuit	Circuit monitor address is incorrect.	Check to see that the circuit monitor is correctly
monitor from a remote personal		addressed. See “RS-485,RS-232, and Infrared Port
computer.		Communications Setup” on page 15 for instructions.

	Circuit monitor baud rate is incorrect.	Verify that the baud rate of the circuit monitor matches the
		baud rate of all other devices on its communications link.
		See “RS-485,RS-232, and Infrared Port Communications
		Setup” on page 15 for instructions.

	Communications lines are improperly	Verify the circuit monitor communications connections.
	connected.	Refer to Chapter 6—Communications Connections of the
		installation manual for instructions.

	Communications lines are improperly	Check to see that a multipoint communications terminator
	terminated.	is properly installed. See “Terminating the
		Communications Link” on page 67 of the installation
		manual for instructions.

	Incorrect route statement to circuit monitor.	Check the route statement. Refer to the SMS online help
		for instructions on defining route statements.

126	© 2001 Schneider Electric All Rights Reserved

Image 138

Schneider Electric 4000 manual Maintenance and Troubleshooting 63230-300-212 April, 126

Contents

April Retain for future use Please Note Class a FCC Statement Contents Wire Pulse Initiator Running the Diagnostics Wiring Error TestPower Factor Min/Max Conventions VAR Sign Conventions Analog Input Example Alarms LoggingWaveform and Event Capture Appendix B-USING the Command Interface Disturbance Monitoring Glossary Index Schneider Electric All Rights Reserved List of Figures Figure A-1 Bits in a register 128 List of Figures 63230-300-212 April Viii List of Tables Summary of Circuit Monitor Instrumentation List of Tables 63230-300-212 April Chapter Contents Introduction From the display or remotely using software. -1summarizes What is the Circuit MONITOR?Advanced features Readings available from the circuit monitor 63230-300-212 Introduction April Accessories and Options for the Circuit MonitorCircuit Monitor Parts, Accessories, and Custom Cables Description Part Number Document Number Features Topics not CoveredThis Bulletin Firmware Introduction FirmwAre Introduction 63230-300-212 FirmwAre April Safety Precautions Safety Precautions 63230-300-212 April Advanced features not accessible from the display Operation Main Menu Meters Resets Min/Max Setup View Alarms DiagnosticsOperating the Display How the Buttons Work Language English Date Display Menu ConventionsDisplay MM/DD/YYYY Main Menu Overview Operation 63230-300-212 Main Menu Overview April Configuring the Circuit Monitor Using the Setup Menu Setting Up the Display63230-300-212 Operation April Factory Defaults for the Display Settings Setting Up the Communications Options for Communications Setup CommunicationsInfrared Port Meter Setting Up the Metering Functions of the Circuit MonitorEthernet Communications Card ECC Setup 3Ø4W3CT Options for Meter Setup 3Ø4W4CT2PT Setting Up Alarms Alarm from the displayOperation 63230-300-212 Performing two steps Create the custom alarmSetup and enable the new alarm Create Custom Lbl Over THD Vbc Type Val Qty Alarm ParametersOptions for Creating an Alarm THD Follow these instructions to set up or edit an alarm From the Main Menu, select Setup Alarm Edit ParametersDropout setpoints Options for Editing an Alarm Date & Time Display Communications Meter Alarm Passwords Setting Up I/OsSetup KYZ Custom Extender SetupIOX Select Modules DI120AC Outputs for the I/O module you selected Configuring I/O ModulesDescriptions Name Description I/O Extender Setup selection menu displays IOX Custom SetupInput/Output Capabilities on Setting Up Passwords PasswordsSetup Diagnostics Engy/Dmd Reset Min/Max Reset Advanced Setup Features Creating Custom Quantities to be Displayed Select Display Display Setup menu displays Custom Quant SetupSelect a custom quantity Option Available Values Default Options for Custom Quantities Select Custom Screen Custom Screen Setup screen displays Custom Screen Setup28 for instructions Monthly Energy Cost Blank Line ScreenScreen Blank Line Screen Monthly Energy Cost Blank Line Available Default Quantities Quantity Type Q Label Q Viewing Custom Screens Advanced Meter Setup Monthly Energy Cost Dollars Select Meter Meter Setup screen displays Advanced Meter Setup 10 Options for Advanced Meter Setup ABC Reset Energy Reset Demand Reset MIN/MAX Resetting MIN/MAX, DEMAND, and Energy ValuesMain Menu Resets Accumulated Power Demand Min/Max Amp Demand Menus where you can view metered data in real time Viewing Metered DataOperation 63230-300-212 Viewing Metered Data April MIN/MAX Current Voltage Frequency Power Power FactorViewing Minimum and Maximum Values from the Min/Max Menu Current a Mn 01/22/2000159A Mx 01/22/2000815A View Alarms Viewing AlarmsMeters Min/Max View Alarms Display Resets Setup Diagnostics Active Alarms List High Priority Log View and Acknowledging High Priority Alarms Viewing Active AlarmsActive Alarms List 1/1 High Priority Alarms Viewing I/O Status Digital Inputs Analog Inputs Digital Outputs Analog OutputsDigital Outputs Kyzoff READ/WRITE Regs DiagnosticsReading and Writing Registers Reg Hex Dec 1003 000A Performing a Wiring Error Test 10 Wiring Error Test option on the Diagnostics menu Running the Diagnostics Wiring Error Test Meter Information Perform Test 12 Wiring Error Messages Message Description I2 load current less than 1% CT Operation 63230-300-212 Performing a Wiring Check April Metering Capabilities Circuit monitor Readings REAL-TIME ReadingsMore One-Second, Real-Time Readings Samples MIN/MAX Values for REAL-TIME Readings 100 ms Real-Time Readings63230-300-212 Metering Capabilities April To +0 on the same scale Power Factor Min/Max ConventionsIncluded with the software Positive in this case Real Convention, refer to Advanced Meter Setup onReactive Power ALT CM1 VAR Sign Convention IEEE/IEC VAR Sign Convention Demand Readings Demand ReadingsDemand readings and their reportable ranges Metering Capabilities 63230-300-212 Demand Readings April Demand Power Calculation Methods April Demand ReadingsBlock Interval Demand Block Interval Demand Examples Block Interval Demand on Demand CurrentDemand Voltage April Demand Readings Synchronized Demand Thermal Demand Minutes for illustration purposesInterval Peak Demand Generic Demand Input Pulse Demand Metering Channel pulse metering example For all channels Energy Readings Energy ReadingsSee Appendix A-Abbreviated Register Listing on page 127 for Real Power April Energy Readings Harmonic distortion Power Analysis ValuesOn page 68 summarizes the power analysis values 100% Harmonic Power = Overall Power April Power Analysis Values Power Analysis Values Value Reportable Range INPUT/OUTPUT Capabilities On page 3 of this bulletin Input/Output Capabilities 63230-300-212 Options April OptionsI /O Extender Options Extender Options Command interface Digital Inputs Calculations Demand Synch Pulse Input59 in -Metering Capabilities for more about demand To verify peak demand charges Analog Inputs Maximum value for each analog input63230-300-212 Input/Output Capabilities April Analog Inputs Sample register readings for analog inputs Has been configured as followsAnalog Input Example Input/Output Capabilities 63230-300-212 Analog Inputs April Latched Relay Output Operating ModesNormal April Relay Output Operating Modes Absolute kWh Pulse End Of Power Demand IntervalTimed Absolute kVARh Pulse Mechanical Relay Outputs SOLID-STATE KYZ Pulse Output Setpoint-controlled Relay Functions Wire Pulse Initiator Application Calculating the KILOWATTHOUR-PER-PULSE Value Analog Outputs Analog Output Example Sample register readings for analog outputRegister Reading kW Output Current mA Alarms About Alarms Alarms GroupsAlarms 63230-300-212 About Alarms April Pickup Setpoint Setpoint-Driven AlarmsDefine the following information Seconds, 100 ms increments, or cycles Pickup Delay Dropout Delay Alarm PeriodPickup Setpoint Dropout Setpoint Priorities Alarm Levels Alarms About Alarms Custom Alarms SETPOINT-CONTROLLED Relay Functions Alarms 63230-300-212 Custom Alarms April Undervoltage 63230-300-212 Alarms AprilTypes of Setpoint-Controlled Relay Functions Overvoltage Reverse Power Phase Loss-CurrentPhase Loss-Voltage Phase Reversal Scale Factors SettingsScale Factors on page 191 in Appendix B-Using the Command Setpoint Scale groups and their register numbers Scaling Alarm SetpointsAlarms 63230-300-212 Scaling Alarm Setpoints April Scale Group Register Numbers Alarm Conditions and Alarm Numbers Standard Speed Alarms 1 Second List of Default Alarms by Alarm NumberAlarm Alarm Description Abbreviated Test Units Scale Display Name Register High Speed Alarms 100 ms Display NameDisturbance Monitoring 1/2 Cycle Alarm Types DigitalType Description Operation Standard Speed Type Description Operation High Speed Disturbance Boolean See Factory Defaults on page 11 of the installation manual Alarm Log Storage 100102 Alarm LOG Alarm Log StorageData Logs April Data Logs 101 Logging 63230-300-212 Min/Max Logs April MIN/MAX LogsMin/Max Log Interval Min/Max/Average Log 102 April Maintenance Log Interval Min/Max/Average Log Storage Maintenance LOGValues Stored in Maintenance Log Value Stored Description Memory Allocation Logging Memory Allocation104 Memory allocation in SMS 105 Logging 63230-300-212 Memory Allocation April 106 107 107 Steady-state Waveform Capture Available Resolutions for Disturbance Waveform CapturesTypes of Waveform Captures Disturbance Waveform Capture Adaptive Waveform Capture Available Resolutions for Adaptive Waveform CapturesSamples per Cycle Max. Duration Resolution 109 100ms rms Event Recording 100ms rms Quantities110 63230-300-212 Waveform and Event Capture April Setting UP the Circuit Monitor for Automatic Event CaptureWaveform Storage 111 HOW the Circuit Monitor Captures AN Event 112 114 Using SMS to gather data when a disturbance event occurs113 113 About Disturbance Monitoring April About Disturbance Monitoring 115 116 63230-300-212 Disturbance Monitoring April Operate any output relays when the event is detectedCapabilities of the Circuit Monitor During AN Event Categories CM-4000 Onboard Alarms/Events tab Onboard Files tab Understanding the Alarm LOG April Understanding the Alarm Log119 Schneider Electric All Rights Reserved Upgrading Memory in the Circuit Monitor 123 Monitor121 124 122 April Circuit Monitor Memory Circuit Monitor MemoryUpgrading Memory in the Circuit Monitor 123 Xxxxxxxx Identifying the Firmware VersionMeter Information DOM Troubleshooting Information in -1 describes potential problems and theirRepresentative for assistance Maintenance and Troubleshooting 63230-300-212 April 126 127 April ContentsAbout Registers Currents and voltages HOW Power Factor is Stored in the Register 128 HOW Date and Time are Stored in the Register Table A-1Date and Time FormatTable A-2Date and Time Byte Example Register Listing Table A-3Abbreviated Register List Second Real-Time Readings April Register ListingRegister Description Scale Units Register Range Number 131 132 133 134 Real to Time Minimum Metered Values 135 136 137 138 Real to Time Maximum Metered Values 139 140 To 32,767 See How Power Factor is Stored in the Register on 141 142 143 Accumulated Energy 144 Demand 145 146 147 148 149 150 151 152 153 154 155 Phase Extremes System Configuration156 Current and Voltage Module Configuration 157 = Cvmt 158 Metering Configuration 159 160 161 162 163 164 165 Table A-4Abbreviated Register List for I/O Status Register Name Units Range Description Number 167 Digital Input Template Digital Output Template 169 KWH Analog Input Template Analog Output Template171 First digit 4 indicates point is analog output Table A-5Registers for Alarm Position Counters 173 174 175 176 177 Template Table A-6Spectral ComponentsRegister Description Units Range Number 178 179 180 181 Issuing Commands 183 Point NumbersVarious operations 181 Overview of the Command Interface Table B- 1 Location of the command interface182 Table B- 2 Command Codes Issuing CommandsWrite the command code to command interface register 8001-15 Resets Files April Overview of the Command InterfaceSetup 185 Point Numbers 186 63230-300-212 Appendix B-Using the Command Interface April 187 Command Interface Control Digital Input Control Conditional Energy188 April Incremental Energy Using Incremental EnergyIncremental Energy 189 Setting UP Individual Harmonic Calculations Table B- 3 Registers for Harmonic Calculations190 Changing Scale Factors Schneider Electric All Rights Reserved Glossary 193 Potential transformer PT-also known as a Glossary 63230-300-212 April194 True power factor-seepower factor Voltage transformer VT-seepotential195 Glossary 63230-300-212 April 196 INDEXNumerics 197 Index 63230-300-212 April 198 PLC 199 SMS 200 201 Index 63230-300-212 April 202 Page PBG 1M 4/2001