11 Frequently Asked Questions Beaming problems
Problem | Solution |
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When I perform a HotSync operation, | • If you have performed a HotSync operation successfully, |
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my information does not transfer to | but you cannot find the data from your handheld on |
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Palm Desktop software. | Palm Desktop software, check to see you have the correct |
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user name selected for viewing data. |
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| • On the Windows system tray, click the HotSync Manager |
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| icon | and choose Custom. Check that all conduits are |
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| set to synchronise files. |
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My handheld displays the message | • Your computer’s infrared port may be set to search |
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"Waiting for sender" when it’s near my | automatically for the presence of other infrared devices. |
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computer’s infrared port. | Consult the documentation for your operating system for |
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information about turning off this option. |
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| • In some cases, simply moving your handheld away from |
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| the computer’s infrared port solves the problem. |
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I want to synchronise my computer with | If the computer running Palm Desktop software synchronised with |
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more than one handheld. | more than one handheld, each handheld must have a unique |
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| name. Assign a user name to your handheld the first time you |
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| perform a HotSync operation. See "Creating a user profile" on |
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| page 213. |
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| IMPORTANT: Please be aware that synchronising more than one |
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| handheld with the same user name causes unpredictable results and, |
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| potentially, loss of information on your handheld. |
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Beaming problems
Problem | Solution | |
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I cannot beam data to another Palm OS | • Confirm that your handheld and the other Acer handheld | |
handheld. | are between ten centimeters (approximately 4”) and one | |
| meter (approximately 39”) apart, and that the path | |
| between the two handhelds is clear of obstacles. Beaming | |
| distance to other Palm OS handhelds may be different. | |
| • Move your handheld closer to the receiving handheld. | |
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When someone beams data to my | • Your handheld requires at least twice the amount of | |
handheld, I get a message, telling me it | memory available as the data you are receiving. For | |
is out of memory. | example, if you are receiving a 30K application, you must | |
have at least 60K free. | ||
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| • Perform a soft reset. Refer to "Performing a soft reset" | |
| on the Acer s50 and s60 Handhelds Quick Guide. | |
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