11 Frequently Asked Questions

Recharging problems

Recharging problems

Problem

Solution

 

 

When I place my handheld in the cradle, the LED indicator does not go on.

Confirm that your handheld is well seated in the cradle,

Confirm that your AC adapter is properly connected to the back of the cradle’s power jack.

Confirm that your AC adapter is plugged into an AC outlet that has power.

Confirm that the cradle is properly connected to a USB port in your computer.

Password problems

Problem

Solution

 

 

I forgot the password, and my handheld

First, use the password hint to try and remember the password. If

is not locked.

this does not help, or if you do not have a password hint, you can

 

use Security to delete the password, but all entries marked as

 

private are deleted. However, if you perform a HotSync operation

 

before you delete the password, the HotSync process backs up all

 

entries, whether or not they are marked private. Then, you can

 

follow these steps to restore your private entries:

 

1 Use the Palm Desktop software and the cradle or infrared

 

communication to synchronise your data.

 

2 Tap Forgotten Password in Security to remove the

 

password and delete all private records.

 

3 Perform a HotSync operation to synchronise your data

 

and restore the private records by transferring them from

 

your computer to your handheld.

 

 

I forgot the password and my handheld

First, use the password hint to try and remember the password. If

is locked.

this does not help, or if you do not have a password hint, you must

 

perform a hard reset to continue using your handheld. For

 

instructions, see "Performing a hard reset" on the Acer s50

 

and s60 Handhelds Quick Guide.

 

 

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Acer s50, s60 user manual Recharging problems, Password problems