11 Frequently Asked Questions
Recharging problems
Recharging problems
Problem | Solution |
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|
When I place my handheld in the cradle, the LED indicator does not go on.
•Confirm that your handheld is well seated in the cradle,
•Confirm that your AC adapter is properly connected to the back of the cradle’s power jack.
•Confirm that your AC adapter is plugged into an AC outlet that has power.
•Confirm that the cradle is properly connected to a USB port in your computer.
Password problems
Problem | Solution |
|
|
I forgot the password, and my handheld | First, use the password hint to try and remember the password. If |
is not locked. | this does not help, or if you do not have a password hint, you can |
| use Security to delete the password, but all entries marked as |
| private are deleted. However, if you perform a HotSync operation |
| before you delete the password, the HotSync process backs up all |
| entries, whether or not they are marked private. Then, you can |
| follow these steps to restore your private entries: |
| 1 Use the Palm Desktop software and the cradle or infrared |
| communication to synchronise your data. |
| 2 Tap Forgotten Password in Security to remove the |
| password and delete all private records. |
| 3 Perform a HotSync operation to synchronise your data |
| and restore the private records by transferring them from |
| your computer to your handheld. |
|
|
I forgot the password and my handheld | First, use the password hint to try and remember the password. If |
is locked. | this does not help, or if you do not have a password hint, you must |
| perform a hard reset to continue using your handheld. For |
| instructions, see "Performing a hard reset" on the Acer s50 |
| and s60 Handhelds Quick Guide. |
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