11 Frequently Asked Questions Technical support
Technical support
If, after reviewing the sources listed at the beginning of this appendix, you cannot solve your problem, contact us at http://www.acer.com/.
Before requesting support, please experiment a bit to reproduce and isolate the problem. When you do contact support, please be ready to provide the following information:
•The name and version of the operating system you are using
•The actual error message or state you are experiencing
•The steps you take to reproduce the problem
•The version of the Acer handheld you are using and available memory
•The product ID of your Acer handheld (the
Finding version and memory information
1In Applications Launcher, tap the Menu icon to display the menu bar.
2Tap App, then select Info.
3Tap Version to see version numbers, and tap Size to see the amount of free memory in kilobytes.
NOTE: Thousands of
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